Sharing Incidents Directly with your County Board

If your county board is using Brittco's incident tracking system, you can automatically share your incidents directly with them, instead of emailing the PDF.  Here's how it works:

1. Let the County Board know that you use Brittco and you would like to set up your system to share incidents directly with their system.  The County Board should then contact us at [e-mail] to let us know that we have their permission to set up the integration.  Once we have this permission, we will make a quick change to turn this functionality on.
2. Now, you will have a new button on the Incidents screen called "Submit to CB".  This button will appear for administrators whenever you have completed an incident for the county that you can submit to.  If you do not see the button, here are the possible reasons:
   1. You are not an administrator.
   2. You have not selected the correct county on the "County & Location" tab.
   3. An administrator has not yet signed the incident.
3. After clicking "Submit to CB", a window will pop-up asking you to confirm that you want to send the incident to the County Board.  After clicking "Yes", you will receive a confirmation message if it sent successfully.  If you receive an error, you will receive a message stating what went wrong.  Here are two possible errors:
   1. The individual you are submitting the incident for does not have either a medicaid number, social security number or DODD number.  At least one of these identifiers are required to submit the incident.
   2. The medicaid number, social security number or DODD number that you entered does not match any individual in the county board's system.  In this case, you will want to verify the ID information that you have on the file with that of the county board and then re-submit.