To manage the list of Other Contacts available on the "Incidents" screen, navigate first to the setup screen. From there, select the "SSAs/ Other Contacts" tab.
When selected, this tab will display all active SSAs you have in your system. To display "Other Contacts" select the Other Contacts button. When selected, you'll notice that the list will adjust to include both SSAs and Other Contacts.
Once the checkbox is selected, you can add other contacts to this list. You can also make adjustments to existing other contacts by selecting them from the table and making any needed adjustments. To add a new other contact, you only need a name and email address. Once that information is entered, be sure to "Add SSA" to save that new other contact.
Once these steps have been completed, you'll see your other contact in the list when sending an email notification or sending an Incident Report on the Incidents screen.