How do I turn on the OhioISP module in my system?
An Administrator can go to the Account Settings area and turn on the OhioISP under Basic Information -> Modules. Once the OhioISP is turned on, you will need to assign the "Access OhioISP" permission to any User Groups that you would like to have access.
How can I start submitting OhioISPs to Salesforce?
An Administrator can go to the Account Settings area and turn on the Integration with DODD under Integrations -> OhioISP Integration with DODD. Then, follow the steps in the following article in order to get your system ready for submissions: https://brittcosoftware.zendesk.com/hc/en-us/articles/10133603957011-Setting-Up-Providers-and-SSAs-QIDPs-for-OhioISP
Once the integration is turned on, any users with "Submit OhioISPs" permission will be able to upload OhioISPs to DODD's Salesforce system.
What is the difference between "publishing" and "submitting" an OhioISP?
"Publishing" is the action in Brittco that prevents any more edits to that particular OhioISP, allows the OhioISP to be shared with providers and is necessary before any revisions can be created. "Submitting" is the process of sending the OhioISP from Brittco to DODD's Salesforce system.
How can I connect the OhioISP to a Packet?
Contact our support team to have "OhioISP" added as an option within your ISP Packet.
How can I give providers access to the OhioISP through the provider portal?
Contact our support team to have "OhioISP" added as an option for your providers when they log in to your system.