An optional feature when adding or editing case notes is available that may make case-noting even faster, depending on how and when you case note.
When turned on, the Continuous Case Notes feature automatically sets the start time to the previous end time and doesn't clear the service and location after saving.
To turn this feature on:
- Go to your User Settings area by clicking on your name in the top right part of the screen and then clicking Settings.
- Click "Edit Settings" to modify your personal preferences.
- Go to the Preferences tab and click the checkbox next to "Continuous Case Notes", then click "Update Settings".